OUR
RETURNS POLICY
We do not accept returns or exchanges for engraved, personalised, bespoke and made to order items, but can be returned to be resized 1-2 ring sizes depending on the design of the ring 30 days after delivery. If you are unsure of the ring size then please get in contact, we can provide a ring sizer prior to ordering.
We offer free return postage on all UK orders. EU & ROW orders are liable for return postage costs.
We always strive to offer exceptional jewellery and offer a 12 month warranty on all jewellery orders.
If a problem occurs with your jewellery it can be returned to us for inspection and repair. Any faults within your warranty period resulting from manufacturing error will be repaired or replaced free of change (excluding shipping), whilst damage resulting from normal wear-and-tear or misuse will not be accepted.